+ What is the preferred arrival day for the surf package?

Our surf packages are designed to run from Sunday to Sunday. Arriving on a Sunday ensures that you can participate in all the theory classes and surf lessons in the correct order, giving you the best experience possible. However, if you are unable to stay for the entire week or cannot arrive on a Sunday, please let us know, and we will do our best to accommodate you.

+ Are there any restrictions on arrival time on the day of check-in?

On the day of arrival, you are welcome to arrive at any time, as there are no scheduled activities for that day. The check-in time is 2 pm, but if you arrive earlier, you can store your luggage at our shop, explore nearby restaurants, or relax on our rooftop.

+ Is it possible to have a late check-out?

If the room is available, a late check-out can be arranged for an additional night's stay.

+ Can I book a room for someone who is not interested in the surf package?

If you are traveling with a partner or friend who is not interested in the surf package, you can book an additional Happy Partner Package, which includes accommodation, breakfast, all scheduled surf camp trips, one yoga class, and one dinner.

What is included in the surf package?

The surf package includes seven nights of private room accommodation with an en-suite bathroom, air conditioning, and hot water. Additionally, access to WiFi, daily breakfast buffet, refill water, and all-day coffee and tea at our rooftop is provided.

You will also receive six scheduled surf lessons/guiding with no more than two to three students per instructor. Board rental and all surf equipment are provided, including board insurance for all scheduled surf lessons. Transport to surf spots, including a boat shuttle to the outer reef, is also included.

One night of local dinner buffet with the group at our rooftop, daily mini-adventures to the waterfalls, sunset, and the beaches around Kuta.

Surf theory and two surf photography sessions with personal photo analysis together with our coach, including surf pictures to take home. (Theory classes and photo analyses are not included in the guiding package but you will still recieve pictures to bring home)

+ Is there a discount for a longer stay?

If you stay for two weeks or more, you will receive a 10% discount from the second week onwards.

+ What is the maximum occupancy for a room at Nalua?

Each room at Nalua is designed for a maximum of two guests, with a queen-size bed measuring 160cm. We do not provide extra mattresses or allow for more than two guests per room.

+ Is there a pool available at Nalua?

Nalua does not have a pool on-site. However, as a surf camp, we believe that the best way to enjoy your stay is by immersing yourself in the ocean while surfing and exploring the nearby beaches. If you do desire a pool experience, we recommend visiting one of the many nearby restaurants or hotels that offer pool access along with food and drink options.

+ Is breakfast included?

Yes, a daily breakfast buffet is included with all room and surf camp bookings. The breakfast is served at our rooftop.

+ Can I book surf lessons without booking a full surf package?

Yes, it is possible to book single surf lessons and surf guiding at our shop. This option is available to everyone and must be booked directly at the shop no later than one day before the scheduled lesson.

+ Where is Lombok located?

Lombok is an Indonesian island situated near Bali.

+ What are the transportation options to get to Lombok?

Lombok's international airport (LOP) is located just 20 minutes away from Kuta, where Nalua is situated. We offer free airport pick-up for our surf camp packages. Direct flights are available to Lombok, or you can fly via Jakarta or Bali.

FAST BOAT FROM BALI: You can travel directly to Lombok or stop at the nearby Gili Islands (Gili T., Gili Air & Gili Meno) by taking a fast boat from the harbor in Bali called Padang Bai, located on the east coast of the island. From Lombok, it takes about 2 hours by car to reach Kuta.

FERRY FROM BALI: Another option to travel between Bali and Lombok is by taking a slow ferry, which runs daily and nightly. You can bring your own scooter or car on the ferry.

+ Can I rent a scooter from Nalua?

No, Nalua does not offer scooter rental services, but a travel agency next door does. Ensure you understand the rental terms and conditions, bring your international driver's license, and always park in secured areas.

+ What are the transportation options for getting around Lombok?

Nalua is located in Kuta, which is walking distance to most restaurants, shops, bars, and Kuta beach. Renting a scooter or hiring a driver is the best way to explore the island, and there is a travel agency with scooter rentals next door to Nalua.